Never Miss a Move-In — Or a Tenant Call
Uniti’s AI agents handle sales and tenant support 24/7 — booking units, collecting payments, and resolving issues instantly across voice, text, email, and chat.
Multiple Channels, One AI Agent
New Partnership:
Uniti AI + OpenTech Alliance
The exclusive AI partner to the leading call center operator for self storage.
Omnichannel Coverage
Voice, SMS, email, WhatsApp, chat
AI + Human Escalation
24/7 AI with seamless hand-offs to live agents
End-to-End Workflows
Reservations, payments, support, maintenance
Proven Reliability
Backed by 20+ years of OpenTech call-center expertise
Answer Every Inquiry → Voice, SMS, email, WhatsApp, web chat.
Reservations & Availability → Instantly confirm unit size, pricing, promotions.
Abandoned Reservations → Follow up and recover dropped bookings.
Warm Call Transfer → Smooth Escalations to Your Team
Multi-Channel Follow-Up → Text, email, and WhatsApp until the deal is closed.
Exclusive Partnership with OpenTech Alliance
Leasing & Sales Use Cases
Payments & Billing
Check balances, process payments, send receipts.
Gate Access & Codes
Verify tenants and issue/reset gate codes automatically.
Maintenance Requests
Capture, categorise, and route service issues.
Overlock Issues
Provide guidance and route urgent cases to staff.
Account Questions
Lease terms, insurance, move-out policies, FAQs.
Smart Escalation
Route disputes or urgent issues directly to staff via warm transfer or group text.
Built for Operators
FMS Integrations
CRM & Calendar Sync
Security & Compliance
GDPR readiness
CCPA compliant
