Never Miss a Move-In — Or a Tenant Call

Uniti’s AI agents handle sales and tenant support 24/7 — booking units, collecting payments, and resolving issues instantly across voice, text, email, and chat.

Multiple Channels, One AI Agent

Voice

Voice

TEXT

TEXT

EMAIL

EMAIL

CHAT

CHAT

New Partnership:
Uniti AI + OpenTech Alliance

The exclusive AI partner to the leading call center operator for self storage.

Omnichannel Coverage

Voice, SMS, email, WhatsApp, chat

Omnichannel Coverage

Voice, SMS, email, WhatsApp, chat

AI + Human Escalation

24/7 AI with seamless hand-offs to live agents

AI + Human Escalation

24/7 AI with seamless hand-offs to live agents

End-to-End Workflows

Reservations, payments, support, maintenance

End-to-End Workflows

Reservations, payments, support, maintenance

Proven Reliability

Backed by 20+ years of OpenTech call-center expertise

Proven Reliability

Backed by 20+ years of OpenTech call-center expertise

Answer Every Inquiry → Voice, SMS, email, WhatsApp, web chat.

Reservations & Availability → Instantly confirm unit size, pricing, promotions.

Abandoned Reservations → Follow up and recover dropped bookings.

Warm Call Transfer → Smooth Escalations to Your Team

Multi-Channel Follow-Up → Text, email, and WhatsApp until the deal is closed.

Exclusive Partnership with OpenTech Alliance

AI + Human Support, Built for Self-Storage

AI + Human Support, Built for Self-Storage

AI + Human Support, Built for Self-Storage

Leasing & Sales Use Cases

Payments & Billing

Check balances, process payments, send receipts.

Gate Access & Codes

Verify tenants and issue/reset gate codes automatically.

Maintenance Requests

Capture, categorise, and route service issues.

Overlock Issues

Provide guidance and route urgent cases to staff.

Account Questions

Lease terms, insurance, move-out policies, FAQs.

Smart Escalation

Route disputes or urgent issues directly to staff via warm transfer or group text.

Built for Operators

FMS Integrations

CRM & Calendar Sync

Security & Compliance

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AICPA

AICPA

SOC

SOC

aicpa.org/soc4so

aicpa.org/soc4so

GDPR readiness

CCPA compliant

What our clients say