Payments
Compliant
PCI
Handled by a certified PCI-compliant vendor.
Raw card data stored
0
Never touches our system, logs, or database.
To collect
2 ways
Hosted web form or verbal over voice.
On capture
Masked
Details are masked the instant they're captured.
Every place a payment needs to happen
Collecting on balances
Pay an outstanding balance
Settle a past-due or current balance in the conversation — with the card on file or a brand-new one.
Update the card on file
Replace an expired or declined card — old details wiped, the new card masked.
Enable autopay
Set up recurring charges so balances never go past due again.
End-to-end sales
Complete a storage rental
The whole flow in one conversation — collect payment, send the lease-signing URL, and finalize the move-in the moment it clears.
Take payment to activate a new membership end to end — no separate checkout, no handoff.
Book a meeting room
Confirm and pay for a meeting-room booking on the spot, right in the conversation.
The card goes from customer to vendor. Never through us.
Whether typed into a hosted form or spoken on a call, card details are masked the instant they're captured. Uniti orchestrates the flow and the payment is ultimately handled by a certified PCI-compliant vendor — the raw card information never touches our system, logs, or database.
Raw card data never enters Uniti's systems
Masked end to end
Nothing logged
Nothing stored
Customer types or speaks card
Uniti Agent orchestrates, never sees data
Agent sends the masked data to a PCI-compliant vendor
Vendor securely handles the payment
Two ways in. Both fully secure.
Web
Hosted secure form
Uniti provides a hosted, PCI-compliant web form. The customer enters their card directly into the vendor's secure field — it never passes through Uniti's UI or servers.
Branded to your property
Mobile-optimized
Vendor-hosted card fields
Instant tokenization
Voice
Verbal over a call
On a voice call, the customer reads their card aloud. The spoken details are captured and immediately tokenized — never transcribed to a log, never stored, never heard by a human.
Natural conversation
Real-time tokenization
Nothing logged or recorded
No human in the loop
Native payments are optional
Not every client wants to use Uniti's native payment solution. When that's the case, the agent routes the customer to your existing setup — seamlessly.
Pay-by-phone or call center
The agent transfers the customer to your existing pay-by-phone system or
Customer portal link
The agent shares a direct link to your customer portal for self-serve payment, tracked end to end.
Three ways to collect
No call transfers. No "let me send you a link." The agent collects payment the moment the customer asks.
Pay over the phone
Customer authorizes by voice. Card data routed to a PCI vendor; agent never sees it.
Voice Channel
Pay inside the chat
Reserve a unit, complete the rental, send the move-in link — entirely in chat or over the phone.
Web chat
SMS
WhatsApp
Pay via verified link
When the deal is bigger, the agent qualifies, gathers context, and hands a primed lead to your closer.
Email
WhatsApp
