AI Web chat
Agents
Instantly engage visitors, qualify leads, and book appointments through your website chat —
all powered by AI, 24/7.
Uniti Agent Operating System
Every Uniti AI agent comes with these baseline features
Continuity Across Channels
Conversations carry across voice, chat, SMS, WhatsApp, and email. Uniti remembers context everywhere, so customers never have to repeat themselves
Customized Voice & Tone
Shape how your agent speaks. Uniti adapts its tone, phrasing, and terminology to reflect your brand’s personality—whether professional, casual, or anything in between.
Fast, Natural Conversations
Uniti delivers instant, human-like interactions that feel real—not scripted. Every response is context-aware, on-topic, and fast enough to keep customers engaged.
Integration-First Design
Uniti isn’t another tool—it’s part of your system. Our platform connects directly to your CRM, PMS, and core databases, using real-time data to qualify leads, update records, and trigger actions instantly.
Multi-Language Support
Operate globally with native fluency. Uniti automatically detects and responds in the customer’s preferred language, maintaining tone and accuracy across markets.
Web chat Specific Capabilities
Advanced features built specifically for Web chat conversations
Instant Engagement
on Your Site
Uniti engages visitors the moment they land on your site—answering questions, qualifying leads, and booking tours or calls in real time.
Conversational Qualification
Every chat feels human. Uniti asks the right questions, captures intent, and guides visitors toward the next step without scripts or delays.
Talk or Type
Visitors can type or speak directly with Uniti. Voice input makes interactions faster, more natural, and accessible to anyone—on desktop or mobile.
Smart Routing & Escalation
When a conversation requires human input, Uniti routes it to the right person or property instantly, with full chat history intact. No lost context.
Custom Branding & Integrations
Easily embed Uniti into your site. Match your brand’s look and feel, and connect directly with your CRM, scheduling, or property management systems.
