AI Email

Agents

Automatically reply, qualify every lead, and book appointments through email — all powered by AI, 24/7.

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Uniti Agent Operating System

Every Uniti AI agent comes with these baseline features

Continuity Across Channels
Conversations carry across voice, chat, SMS, WhatsApp, and email. Uniti remembers context everywhere, so customers never have to repeat themselves
Customized Voice & Tone
Shape how your agent speaks. Uniti adapts its tone, phrasing, and terminology to reflect your brand’s personality—whether professional, casual, or anything in between.
Fast, Natural Conversations
Uniti delivers instant, human-like interactions that feel real—not scripted. Every response is context-aware, on-topic, and fast enough to keep customers engaged.
Integration-First Design
Uniti isn’t another tool—it’s part of your system. Our platform connects directly to your CRM, PMS, and core databases, using real-time data to qualify leads, update records, and trigger actions instantly.
Multi-Language Support
Operate globally with native fluency. Uniti automatically detects and responds in the customer’s preferred language, maintaining tone and accuracy across markets.

Email Specific Capabilities

Advanced features built specifically for Email conversations

Instant Replies to Inbound Inquiries

Uniti responds to new emails within seconds—answering questions, qualifying leads, and driving next steps automatically, 24/7.

Conversational Qualification & Scheduling

Every thread feels natural. Uniti asks the right questions, qualifies intent, and schedules tours or calls directly within the conversation—no hand-offs or delay.

File, Image & Link Attachments

Attach floor plans, pricing sheets, or confirmations right in the reply. Uniti keeps all communication branded and compliant while making each response useful and complete.

Smart Follow-Ups

Automatically follow up on unanswered messages, tour reminders, or pending actions. Uniti keeps leads engaged without manual effort or reminders.

Dynamic Routing & Escalation

Emails are routed to the correct rep or property based on subject or context, with full conversation history included—ensuring smooth transitions between AI and human teams.